About Us
Creating software that makes a difference.
Who We Are
Envoy delivers high-quality, reliable and innovative software solutions.
At the core of Envoy’s success is our passion for innovation, quality and putting our customers first.
We are experts in application development and implementation, UI/UX design, data management and analytics and building industry-specific SaaS platforms. We provide digital strategy solutions encompassing IT management consulting, professional services, and managed services provision.
Envoy is proud of our agile approach to business and development. For over 18 years, we have built consistent, long-term relationships with our clients.
Our work spans across various industries including agribusiness, medical technology, financial services, construction compliance, gaming compliance, insurance, travel and tourism, and government. We have happy customers – our average customer retention rate is over 10 years, and we’d like to keep it this way.
What Sets Us Apart
1. Our Agile Innovation
Envoy was founded by developers, for developers. We’ve successfully grown and scaled our company with a passion for delivering high-quality, innovative software solutions that give our customers long-lasting value.
We have always been proud of our agile approach to business and development. We believe in rapid feedback and continuous, close collaboration and we believe in adapting to changes as they come. Our design is human- and user-centric and we don’t shy away from building something new – we love a challenge. Innovation drives and defines us, and our agility always delivers digital success.
We are proud of our world-class development team – a team of pioneer software developers who are both weapon innovators and agile collaborators, and who always keep our customers first.
2. We love our customers
Envoy is customer led. We have always put our customers first and we love listening to their feedback. We are flexible.
We develop what you need, when you need it, and we work closely with you to keep your budgets in line. Because every customer is unique and different, we tailor our design, approach and process to each customer’s needs.
Envoy values collaboration and transparency. We always keep our customers in the loop. We encourage feedback and guidance, and we value customer involvement across the whole project cycle.
3. Passionate about excellence and quality
Envoy always delivers. We believe in the quality of our work and so we guarantee 100% defect-free software.
Any defects discovered in our delivery will be rectified free of charge.
Our code defect rate remains <1% – which is a stark contrast to the industry standard of >10%. This is because we do things with care, quality and attention. We are driven by delivering development excellence without sacrificing innovation at any cost.
Our Core Principles
1. People First
At Envoy, we believe technology is here to serve people. We always put people at the heart of our business. There is no Envoy without our customers or teams. We will work hard to make sure that our success is our customers’ success, and that Envoy continues to be a place where everyone can thrive and develop.
2. Stay Agile
We are collaborative and transparent in all our planning and work. We will always be flexible and adaptable, prioritising customer collaboration above all. Because we care about our customers, we understand that needs are constantly changing. We thrive on rapid feedback and continuous iteration, and we deliver long-lasting value quickly and efficiently.
3. Keep Innovating
Where others see challenges, we see solutions. Our purpose is to find and build innovative digital solutions that make our customers’ lives easier. We are proactive and always strive to be drivers of continuous improvement.
We are bold innovators – big ideas is where we thrive. With innovation comes progress – this is what we drive, day in, day out, for people, for our futures and for our communities.
4. Discovery
Envoy never stops learning about our clients, their businesses, and their industry, so we deliver the right solution at the right time and on budget.
5. Deliver Quality
Our promise is our quality. We believe in work that is excellent, considered, and passes the test of our own colleagues. We work quickly but not at the expense of quality. Our DNA spells efficiency and effectiveness because we rely on our strong team culture to deliver outstanding work for our customers. If in doubt, ask. If it changes, adapt. But we always deliver what’s needed and we never disappoint.
Our Story
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2005 Envoy incorporated and set up shop in Forestville, NSW
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2006 First Envoy customer
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2007 First Envoy staff members came aboard
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2009 Procured first government client, NSW ePlanning and first enterprise customer, Spirit of Tasmania
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2013 Envoy acquires Buildaform, later becoming Building Compliance Systems
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2022 Moved into current office in Chatswood, NSW
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2023 Expanded into Canberra, ACT
